RETURNS & EXCHANGES

EXCHANGES

You can exchange any item within 15 days of your package being delivered if the item is unused, with original tags attached, and in its original packaging which must be in good condition.

Please send the package back to us with your name, order number, and phone number inside the package. Once we receive it, we will contact you within 1-2 business days.

Please note that you are responsible for the shipping cost of returning the items to us.

For more details, call us at +1 (346) 593-0258 or email at usa.eshop@jdotfragrances.com.

Kindly return your shipment to the address below:

JUNAID JAMSHED USA INC.
5914 Hill Croft St. Suite B1
Houston, Texas
77036

REFUNDS

We offer exchanges only and no refunds. However, in case you have received a wrong or faulty product, you may request a refund and we will process it accordingly.

Please note: any product purchased on sale cannot be exchanged or returned.